Our memberships run on monthly billing cycles with a 6-month minimum commitment. After the initial commitment, memberships renew automatically on a month-to-month basis until canceled. A one-month cancellation notice applies.

Yes, you can pause your membership once for up to 4 weeks.

After your minimum term, you can request a cancellation in the app. Please note a one-month cancellation notice applies and cancellations take effect at the end of your billing cycle.

Yes, you can manage your bookings directly in the Shapesty app. Once downloaded, you can book, reschedule, or cancel classes there. Please note classes must be canceled at least 12 hours before class to avoid losing the credit.

Late cancellations or no-shows will result in the loss of that credit.

Credits are valid within your billing cycle and do not roll over to the next month.

Yes! Our classes are designed to be challenging yet accessible. Let your instructor know it’s your first time and we’ll guide you through.

For best results, we recommend 2–4 classes per week depending on your goals.

Memberships are designed for consistency with a lower price per class, while packages offer more flexibility without a recurring commitment.

Your membership renews automatically each month on your billing date.

Payments are non-refundable, but if there’s ever an issue, just reach out. We’re happy to help.

Our team is always here for you. Just email us and we’ll take care of it.

Booking directly with us gives you more flexibility, including easier changes, direct support, and access to exclusive events and member benefits.